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We’ve all heard the phrase one-stop…. Does it work for Trades based businesses?

Savvy Trades have come to discover that building a recognisable brand and having values to it, which reflect who and what you do can help achieve more in business.

Over the last few years, we’ve worked with multi-faceted construction businesses, one-man plumbers, country-wide gas and plumbing engineers, groundsmen and landscapers. What rings true is when they take their identity and use it to not just deliver the basics but tie the visuals and communications together.

HAD-Print – understanding your needs…

It often starts with workwear, which has numerous benefits, and promotion, builds awareness of who and what you do. With customers, it also sets a tone of professionalism with a standard of apparel that reflects the business. As one trades business said to us, “We even get sub-contractors wearing our kit, and then they take ownership of the job they are doing”. Customer expectations have shifted with the rising cost of everything, and labour charges reflect this, equally, customers do expect to see professionalism and presentation. We have a wide range of workwear, from high visibility through to thermal protection

Building on professionalism; Regulatory requirements also mean that ownership of site health and safety can mean localising to make it relevant. Here at HAD-Print, we are well aware of the requirements to produce compliance (Health and Safety (Safety Signs and Signals Regulations) 1996). We have access to a library of standard Prohibition, Warning, Mandatory and Safe condition signs. So, site access boards combined with your branding and office details and relevant site marshals can be developed appropriately.

Over the years, we have been well aware that project sign-off, and authority to proceed following inspections all require necessary paperwork with signatures. Whilst digital technologies might provide some solutions in certain parts of the construction trade, the need for a physical document is the benchmark which provides the authority and sign-off on the job. We have a wealth of experience with No Carbon Required (NCR) sets providing duplicate and triplicate. Plus, we know what you expect to make them hardwearing on site.

More than just print – relevant marketing

Whilst every business runs social channels and other marketing, people still like people and referral is the strongest. Referral cards and business cards are probably key items. We do get asked for a bit more. One Gas and Plumbing business, left it late to ask us, can we do some flyers for an event… yes is the answer. However, what the owner wanted to develop the business into was maximising some of their recently high-value bathroom work. When running a team of lads, sometimes you just don’t get pictures of work done, equally pictures which sell. Thankfully through our connections, we were able to source the right pictures to meet the aspirations and benchmarks of the business. Combined with some careful copywriting finished flyers were artwork approved, printed and in the hands of Ben within 36 hours of the request.

Another top reason for using HAD-Print for your trade business, is we know/understand you (we’ve grown up with mates and friends in the trades); we can reflect this in any branding work. Make sure it will work across workwear, van graphics, site boards, traditional print and also into your socials. What makes it different, unlike “creative designers” that be architects and interior designers to you as a tradesperson, we suggest functional designs which work across multiple print and production methods. Plus, in our approach of being honest, like yourselves, we know how to bring it in on budget, plus our range of knowledge allows us to specify more efficiently.

Marketing basics…

It’s often underestimated, the knowledge that us printers have of marketing. We’ve been a significant part of the marketing toolbox for many years. Equally, we’re not a dead marketing method, like some would proclaim, just a time-served tool in the chest of marketing concepts.

I’m privileged to meet many business people, whether walking in through the door, or at business networking events. One of the things that does stand out, is how much tunnel vision startups are to their marketing strategies. Siting cost as the driver, it seems even the smallest of tangible tools can be overlooked, stating social or digital works due to it being cheap or free. Which makes for an interesting return on investment, as something for nowt doesn’t always ring true. All businesses rely on the need for growth, growth isn’t an easy win, it takes dedication, inspiration, and investment of all resources.

At the start of my career and even during my vocational education, the basics of marketing were drummed into us. Understanding your customer is key, having a “pen portrait” of who what where is essential, it then drives the following 4 P’s

Product – The first of the Four Ps of marketing is “product”. A product can be either a tangible product or an intangible service that fulfills a need or want of consumers. Whether you sell coffee or provide beauty treatments, you must have a clear grasp of exactly what your product is and what makes it unique before you can successfully market it. The pitch, tone of voice, visual identity should reflect the ideal customer and make it a potential part of their mix.

Price – Once a solid understanding of the product offering is established, making some pricing decisions is the next critical step. Price determinations will impact profit margins, supply, demand, and marketing strategy. Similar (in concept) products and brands need to be positioned differently based on varying price points, while price elasticity considerations may influence our next two Ps. Geographical implications also play critically on this.

Promotion – We’ve got a product and a price now it’s time to promote it. Promotion looks at the many ways to spread the word on the relevant product information to customers and differentiate your particular product or service. Promotion includes advertising, public relations, events and taster sessions, face to face networking, social media marketing, email marketing, search engine marketing, video marketing and more. Methods of engagement are critical here. If you’re looking for a faster conversion, the tools and techniques used will change. The adage people like people, like themselves, always improves the conversion rate, due to if they like or do it, then I should. Face to face engagement should always be supported by relevant collateral to support the engagement. Each touchpoint on a customer journey will build the future potential to buy. 

Place – Professional marketers will often say that marketing is about putting the right product, at the right price, at the right place, at the right time. It’s critical then, to evaluate the ideal physical locations are to convert potential clients into actual clients. Today, even in situations where the actual transaction doesn’t happen on the web, the start of a sales journey has many points of contact including web, referrals and many more before potential customers are engaged and converted to a sale.

So how does print engage with this, we are experienced in supporting small businesses, ensure that your products visual identity matches and works with your audience. We’ve got substantive experience in tailoring promotional materials to fit your budget and ultimately your price point. We have more tools on our promotional print chest than you think. From the obvious to the more subtle for brand awareness. Print is a tool that can drive traffic to your other communication channels to improve the customer journey for your potential customers. Along with solutions to help you sign and brand your “place” to ensure maximum visibility.

Whilst as a printer, we’ll happily guide, support and ask questions to ensure your marketing buck, is getting you the best bang, we don’t do marketing strategy or other media. We’re fortunate to know many professionals who can help you. These professionals are the full source professionals who work across different media to maximise the impact and delivery of your marketing messages.



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